Reference

How dewi178 Handles Your Personal Information

Your account data — including your registered details and payment activity through DANA, OVO, and GoPay — is handled with clear purpose and kept only as long as necessary.

Account Data ProtectionDANA · OVO · GoPay Transaction PrivacyCookie & Device ControlsYour Right to Access or DeleteIndonesia-Region Data Handling

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DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency are built into how we operate your account. Every data point we hold has a defined purpose — nothing is collected without a reason tied to your account activity or our legal obligations. Here is how we approach each area of data handling on dewi178.

Encryption & Storage

Your account credentials and linked payment identifiers — including DANA and OVO wallet references — are stored using encryption. Access is restricted to authorised systems only.

Cookie Controls

We use cookies to keep your session active and remember your device preferences. You can adjust cookie settings through your browser at any time without losing your account access.

Data Retention

We keep your data while your account is active and for a defined period after closure, as required by applicable regulations. You can request a summary of what we hold at any time.

Your Rights & Requests

You have the right to access, correct, or request deletion of your personal data. Submit your request via live chat or email and our team will handle it directly, no third-party routing.

PRIVACY CONTACT

How to Reach Us About Your Data

If you have a question about how your data is stored, want to correct your account details, or need to submit a deletion request, our support team is available around the clock. Reach us through live chat inside your account dashboard, or send a written request via email. We aim to respond to all data-related requests within a reasonable timeframe and will confirm receipt as soon as your message arrives.

Team online

Live Chat

Access live chat directly from your account dashboard — available around the clock for data queries, account corrections, and privacy requests.

Email Support

Send your data access or deletion request by email. Include your registered account details so we can locate and verify your record quickly.

Account Dashboard

Log in to your account to update contact details, review linked payment methods like OVO or GoPay, and manage your communication preferences directly.

What This Privacy Policy Covers and How It Applies

dewi178 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on dewi178, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, contact details, and payment method identifiers — for example, the wallet number linked to your DANA,

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OVO, or GoPay account. We do not sell this information to third parties. Data is used strictly for account operation, fraud prevention, and service communication. If you access dewi178 from Bekasi or anywhere else in Indonesia, the same data practices apply across all sessions, whether on
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mobile or desktop. Availability of certain features depends on local law and eligible regions. We retain your data for as long as your account remains active and for a period afterward as required by applicable regulations. You may request a copy of your stored data or
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ask us to delete it by contacting our support team directly. Any changes to this policy will be communicated through your registered account contact.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data on dewi178

These are the questions we hear most often about how personal information is handled. If your question is not covered here, reach out through live chat or email and we will respond directly.

We collect your name, contact details, and the payment identifiers you use — such as your DANA, OVO, or GoPay wallet number — to verify your identity and process transactions securely.

We do not sell your data. We may share it only with payment processors like DANA or OVO to complete your transactions, or with regulatory bodies where local law requires it.

Your data is retained for a period after account closure as required by applicable regulations. Once that period ends, we remove your personal information from active systems.

Yes. Contact our support team via live chat or email with your registered account details. We will locate your record and provide a summary of the data we hold.

Send a deletion request through live chat or email. Include your registered name and contact details so we can verify your identity before processing the request.

We use cookies to maintain your session and remember device preferences. You can adjust or disable cookies through your browser settings; your account access will not be affected.

How dewi178 Handles Your Personal Information

How We Protect and Manage Your Account Data

How to Reach Us About Your Data

Live Chat

Email Support

Account Dashboard

Common Questions About Your Data on dewi178

01 What personal data does dewi178 collect when I open an account?

02 Does dewi178 share my data with third parties?

03 How long is my data kept after I close my account?

04 Can I request a copy of the data dewi178 holds about me?

05 How do I ask dewi178 to delete my personal data?

06 Does dewi178 use cookies, and can I turn them off?

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