Reference

Terms Conditions for Your dewi178 Account

Before you open an account or use any service on dewi178 — including sports betting, live casino tables, and wallet transactions via DANA, OVO, or GoPay — these terms set out what we expect from you and what you can expect from us.

Account eligibility appliesDANA, OVO, GoPay wallet termsSports betting access by regionLive casino service conditionsLocal law governs eligibility
dewi178 Terms Conditions for Your dewi178 Account
TERMS SUPPORT CHANNELS

Contact Us About These Terms

Team online

Live Chat

Reach our Indonesia support team directly through the live chat window on any page. Our agents can clarify specific clauses, account conditions, and wallet-related terms in real time.

Email Support

For detailed questions about terms, account suspension, or wallet dispute resolution, write to our support address. We aim to respond to every email within one business day.

Account Help Centre

The help centre inside your account dashboard covers common terms questions — from how DANA and OVO withdrawal conditions work to what triggers an account review or access hold.

HOW WE MANAGE ACCOUNTS

How dewi178 Handles Your Account and Data

We collect only the information needed to verify your identity, process your wallet transactions, and keep your account secure. Transaction records for DANA, OVO, and GoPay deposits and withdrawals are retained as required by our operational obligations. You may request a summary of your account data through live chat or email at any time, and we will respond within the period set out in our data retention policy.

Account Security

Your account is protected with session-based authentication and OTP verification on login. We do not store your DANA, OVO, or GoPay credentials — only the transaction reference is logged.

Data Retention

We retain account and transaction data for the period required by our operational and legal obligations. Once that period expires, your personal data is removed from active systems on request.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how our sports betting and casino sections are used. You can manage cookie preferences from your browser settings.

Requesting Changes

To update account details, dispute a transaction, or ask us to remove your data, contact support via live chat or email. We will verify your identity before processing any account change request.

Common Questions About These Terms

These are the questions we see most often when people read through the terms for the first time. Each answer reflects how the policy actually applies to your account and wallet activity on dewi178.

These terms apply to every registered account holder on dewi178, covering all activity — sports betting, live casino sessions, and wallet transactions through DANA, OVO, or GoPay — wherever local law permits access.

We may update the terms when services change or regulatory requirements shift. The revised version is posted here and takes effect on continued use of your account after the update date.

A breach of these terms may result in suspension or permanent closure of your account. Any wallet balance pending withdrawal at the time of suspension is subject to review before release.

Yes. All deposit and withdrawal activity processed through DANA, OVO, and GoPay is governed by these terms. The payment provider's own terms also apply to the transfer on their side.

Contact our support team via live chat or email with your registered account details. We will verify your identity and provide a summary of stored data within the period stated in our data retention policy.

The core account terms apply equally across all sections. Some specific rules — such as bet settlement procedures for Liga 1 markets or live table session conditions — are detailed in the relevant product section of the terms.